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February

Customer Support Specialist

Private Company - Deer Park, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

Elite Electronics is an e-retailer of consumer electronics. We are looking for a friendly, proactive and committed candidate to join our fun and dynamic team.

Role
The primary role will be to provide unparalleled customer service and technical support to our valued customers, primarily via email and other online platforms.

Skills & Attributes
Strong written communication skills.
Positive and engaging people-person, with a natural ability to respond to customer enquiries in a genuine and caring tone.
High attention to detail.
Resourceful and adaptable, with a willingness to learn and develop personal skills.
Self-motivated and able to work efficiently without supervision.
Experience with or interest in the latest gadgets and technologies is essential.

Other tasks may include but are not limited to:

Product testing
Processing Warranty Claims
Liaising with suppliers and couriers regarding products and deliveries
Create/Update product listings
Create/Update social media content i.e. YouTube & Facebook